Frequently Asked Questions

How long does shipping take?

Orders are typically delivered within 8-15 business days after processing.

Will I receive tracking information?

Yes. Tracking information will be emailed once your order has shipped.

Can I cancel or change my order?

Please contact us as soon as possible after placing your order. We will do our best to assist before the order ships.

What if my item arrives damaged?

Please contact us within 7 days of delivery with photos of the issue, and we will help resolve it quickly.

Do you accept returns?

Yes. We accept returns within 30 days of delivery for eligible unused items.

How can I contact customer support?

You can contact us anytime at:

TranquilRelax@hotmail.com