Returns & Refund Policy

At TranquilRelax, we want you to feel confident shopping with us.

We accept returns within 30 days of delivery.

To be eligible for a return, items must be unused, in original condition, and returned in the original packaging whenever possible.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the issue.

We will work quickly to provide a replacement or refund when applicable.

Once your return is received and inspected, refunds will be issued to your original payment method.

Please allow several business days for your bank or payment provider to process the refund.

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Certain items may not be eligible for return due to hygiene, usage, or product condition.

For return requests or questions, please contact:

Your cart is empty